Torej, zgodba se začne 27. 11. 2009. Dobim na dražbi navidezno dva kompleta Ruskih uniform VSR (splošna oznaka, dejanske oznake so cifre). Ves vesel plačam znesek 108.99$ (74.31€).
23. 12. 2009 dospeta dva paketa, vendar na moje presenečenje ne vsebujeta pravih uniform, v paketih sta dva kompleta novih uniform flora (zopet splošna oznaka, ampak vse se ve). "Kurc, zmotu se je ane?", si pač rečem in se začnem ment kako dalje (celotno stvar otežuje modelovo znanje "ingleščine"), si mislim "Manjša nevšečnost, ko ga jebe."
29.12. 2009 pošljem nazaj dva paketa (28€, har har), po mailu se menim z njim, model trdi, da bo poisku VSR. "Aj' dobro", rečem, sej, če bo kej narobe mam itak opcije na PayPalu.
9.1.2010 malce zafrustriran odprem "dispute" in ves samozavesten takoj na to vržem še "claim" (vračilo denarja), ker sem se nekako pač naveličal čakanja. "Kaj mi bo pa naredu? Vrnu mi bo, eto kaj!", si lepo govorim in smehljam.
23.1.1010 dobim na mail sledeče:
"We have concluded our investigation into the following claim:
*********
*********
*********
*********
The tracking information you provided was invalid and we were unable to
confirm delivery of the item associated with this claim. As a result, the
case is now considered closed and we are unable to process a refund.
We encourage you to work directly with the seller to find a resolution.
Thank you for your cooperation.
Sincerely,
Protection Services Department
PayPal does not tolerate fraud or illegal activities. Your complaint has
been noted in the record of the PayPal user you reported. If we find this
user has violated our policies, we will investigate and take appropriate
action. If this occurs, you may be contacted in the future about the status
of this complaint.
To make sure future transactions proceed smoothly, we suggest you visit the
PayPal site and click the Security Center link located at the bottom of any
page. There you will find tips on how to avoid fraudulent sellers in the
"Fraud Prevention Tips for Buyers" section.
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page." 
Ves zmeden v naslednjih parih dneh pošljem dva maila z vprašanji (kao odgovarjajo najkasneje v 72 urah, jest' moj kurac odgovarjajo - ignoriše).
31.1.2010 pošljem pritožbo na to razrešitev direktno skozi PayPalov obrazec namenjen izrecno temu.
1.2.2010 dobim sledeči odgovor:
"Dear Čedo,
Thank you for contacting PayPal regarding the case ID *******, my
name is Siobhan and I will be happy to help.
I have reviewed your account Mr. Čedo and I can confirm that the tracking
information you have provided failed to show delivery of the item to the
sellers address so the case has been closed.
We would need valid tracking information that shows that the item was
delivered to the shipping address.
If you have received a receipt of delivery from Lithuanian Post you can fax
this information to 00448707303194 including a cover letter stating your
email address and the case ID *******.
We can then review the information provided in relation to the case.
It is my pleasure to assist you. Thank you for choosing PayPal.
Yours sincerely,
Siobhan
PayPal""O hudo, zdej se vid kje je problem!, budale so mislil, da ma Litvanska pošta neki s tem", vsaj nekdo je prebrou moj mail. Pošljem nazaj odgovor:
"Hello.
Firstly, I do not understand what the Lithuanian post has to do with this matter. The package came from Russia to Slovenia, and that is how I sent it back. From Slovenia to Russia.
In the dispute I have included links to pictures of the receipts I got at the post office proving packages were indeed sent to Valermatt, and the tracking number for the packages is above the bar code on each receipt. It is the same number I supplied when asked for a tracking number.
Tracking on the Slovenian post office still works (http://www.posta.si/), as does tracking on the Russian post office (http://www.russianpost.ru/resp_engine.aspx?Path=PORTAL/EN/Home/Postal/TrackingPO).
ON TOP of that, the seller has informed me that the packages have arrived (which was prior to PayPal's closing of the case), as shown on the picture in the link
http://www.shrani.si/f/X/vv/2f1FFigQ/mail.jpgI look forward to your response."
Še isti dan dobim nazaj odgovor:
"Dear Čedo,
Thank you for contacting PayPal regarding the buyer dispute *******.
I have reviewed some of the information provided in your email Čedo,
please note that we cannot open attachments to emails.
I was then able to appeal this outcome on your behalf. You should soon
receive an email from our Review Department in relation to the appeal.
This may however take up to 72 hours to complete, please let us know if you
require any further assistance.
Yours sincerely,
Danielle
PayPal""No, apel je bil podan, zdej lahko mirno spim, sej bojo vidl kaj so zajebal."
Primer se odpre tudi v nadzorni plošči na PayPalu, kar sem vzel kot sigurno nakazilo, da nekaj že bo iz tega.
6.2.1010 mail
"Dear Čedo,
PayPal has concluded the appeal of the following buyer complaint.
*******
*******
*******
*******
Tracking Company: USPS
Tracking Number: RR653580436SI and RR653590433SI
The information you supplied is insufficient for us to track the shipment
of the merchandise. As a result, we are unable to grant your claim appeal
at this time.
If you have any further questions, please feel free to contact us again.
Sincerely,
Katharyn
Protection Services Department
PayPal, an eBay Company"Zopet se praskam po glavi, zakaj jahajo po tistih poštah s katerimi nima ta primer nobene veze, malce se mi že svita kam pes taco moli, ampak upam, da ne bodo glupi, zato jim odgovorim s sledečim:
"Yes I have a further question. Why doesn't anybody read what I write? Tracking will obviously not work for the USPS, since the package was not sent to the US. The package came from Russia, and was sent back to Russia. I have provided receipts and also a screenshot of the mail from valerymatt, who admitted he received the packages."
7.2.2010
"Dear Čedo,
Thank you for contacting PayPal.
The direction provided by PayPal was to "return the item to the seller,
at the following address:
*******
*******
*******
*******
Once you have returned the item, please log in to your PayPal account
within 10 calendar days of receipt of this email and provide tracking
information that can be verified online.
PayPal strongly recommends using a shipping service that provides online
tracking."
The tracking information you provided was invalid and we were unable to
confirm delivery of the item associated with this claim. As a result,
the case is now considered closed and we are unable to process a refund.
We encourage you to work directly with the seller to find a resolution.
If you have any further questions, please feel free to contact us again.
Sincerely,
Roy
PayPal, an eBay Company""Kaj pa temu modelu ni jasn?!", komentarji so itak odveč. Pošljem nazaj:
"The seller did not send the item from that address."
Kar kratko in jedrnato predstavi edini problem, ki ga vidim sodeč po njihovem pisanju.
9.2.2010
"Dear Čedo,
PayPal has concluded the appeal of the following buyer complaint.
Complaint Details:
*******
*******
*******
*******
*******
The information you supplied is insufficient for us to track the
shipment of the merchandise. As a result, we are unable to grant your
claim appeal at this time.
If you have any further questions, please feel free to contact us again.
Sincerely,
Kenneth
Protection Services Department
PayPal, an eBay Company"Tuki sm začeu ratvat že malce rdeč, pošljem nazaj razumno sestavljen mail:
"I am tired of hearing the same responce, not addressing the information I provided.
Here are the facts:
-while the account holder is apparently residing in the good ol' USofA, the package was sent from Russia for whichever reason (either the account holder has somebody in Russia that sends stuff for him, or the account holder has somebody in America to accept the money for him, which is more likely considering Valerymatt's Inglesh).
-I have provided photos of receipts with tracking numbers that actually work on the post offices they are meant to, Slovene and Russian post office (http://www.russianpost.ru/resp_engine.aspx?Path=PORTAL/EN/Home/Postal/TrackingPO) "???????? 22 January 2010 00:00" means it was delivered on the 22nd of January 2010.
-I have provided a screenshot of the mail he sent me on eBay telling me he got the pakages.
I don't want the same corporation written response this time. I want somebody to explain the situation. If the rules say you shouldn't send the package back to where it came from, I am sorry, but I missed that part. While on the other hand, if the method Valerymatt is using is a violation of your policies, that is something you must take up with him."
"Če do zdej niso pokapiral, jim bo to že razjasnilo situacijo, pa nej bojo še tok zabiti", en mi bo že povedu, kako nej ravnam naprej in/ali sm do zdej ravnal narobe s tem ko sem poslal paket nazaj tja od koder je pršu (očitno ja, čeprav bi v obratni smeri bile iste pizdarije, ko bi on trdil, da paketa ni dobu, jez bi meu pa potrdilo, da sm poslou prazno slamo).
10.2.2010 danes mail:
"Dear Čedo,
Thank you for contacting PayPal. I am sorry to hear about this
situation, and understand your frustration and concern over the issue.
PayPal has reviewed the tracking information you provided. The tracking
number you submitted was invalid and did not show delivery to the
address provided in the transaction details.
Please check your tracking numbers for accuracy. PayPal requires you
provide either a valid tracking number or a full refund to the buyer.
We encourage you to work directly with the seller in order to affect an
amicable resolution.
Please note: Any further appeals for this reason will not receive a
response.
Thanks for sharing your concerns with us. We value what you have to say,
and we know situations like this can be difficult. If you have more
questions, visit our Help Center by clicking "Help" in the top right
corner of any PayPal page.
Sincerely,
William
Protection Services Department
PayPal, an eBay Company"Ko preberem to ratam rdeč
Vendar se nekako obvladam in ne ratam Balkanski temperamentalac. Sestavim naslednje sporočilo, verjetno poslednje:
"So basically, you have left my question unanswered again. You say you understand my frustration and concern, but you apparently did not even check what I wrote, or you intentionally did not address my questions. Maybe it's because of the fact that each time I send a mail, I get a reply from a different person. Maybe you should keep the same person on the case untill it is resolved. Or maybe you should start hiring people who can actually read, and formulate a response that is not based on corporate lingo!
PayPal has proven incompetent, or incapable to solve the simple puzzle of whether tracking is for one country or another, and explain where the problem is in sending the package back to where it came from, and not to the account holder's address, and now I am at the goodwill and mercy of the seller who may or may not be honest enough to refund me himself, or send me what I actually paid for. If he does not, this was an expensive lesson not to trust my money to a bunch of retards who can't read.
Sincerely, fuck you."
Naslov sporočila: PayPalov debilizem 
Sre 10 Feb 2010 - 21:26
